It is extremely important that we provide a secure environment that goes above and beyond industry security standards and guidelines.
We store all your personal & medical data on secure servers located in the UK & US. Your information is encrypted, stored securely and accessible only by you.
Cardholder data is stored using one of the most advanced encryption methods available.
Consultations are always completely private and confidential. Full recordings of your session can be viewed when you go to Medical Records on your dashboard, all recordings are encrypted and accessible only to you and restricted members of the iDHS.Healthwise senior clinical management team managing your care, for the purpose of ensuring exceptional quality of service. Your medical information will not be shared with your employer.
The system has an automatic log-out function after 30 minutes of inactivity. You will be required to enter your password when entering your Medical record's menu, so if someone uses your computer while you are logged-in, your information would still be protected.